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Our warranties

We’re confident that our helmets are of the highest quality.
That’s why we’re able to offer a very comprehensive warranty system for each of them.

5-year warranty

All EGIDE products benefit from an extension of the legal 2-year warranty, and are guaranteed for 5 years.

100% reparable

Your dog’s chewed the chinstrap? The leather’s been scraped against a wall?

EGIDE’ s workshop for a repair estimate and benefit from our tailor-made repair service*.

Crash replacement

Following a fall or accident, your much-loved helmet is sadly out of commission… After an expert appraisal by our workshop, we’ll replace it**.

  • Bike: free service
  • Riding and skiing: fixed fee of €99

For any information, please send an email through our contact form or to the following address: contact@egide-paris.com

* Due to evolving helmet standards, technologies and the potential for unseen material deterioration, it’s recommended that you replace your helmet every five years.

** Crash replacement valid once within five years of purchase, for any purchase from 01/01/22 (excluding accessories). To benefit from this offer, register your helmet on our site within six months of purchase. Send your claim with a description of the circumstances of the crash, and the receipt of purchase. The replacement helmet will be absolutely identical to the one originally purchased (model, colour, size). Any shipping costs will be at your expense.

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